We will talk about in the course of this e-book: how to identify and evaluate the rate of return of each customer and how much service to provide to each category of consumer.
Is it possible to reduce costs without sacrificing quality?
One of the greatest challenges facing companies is reducing costs in a consistent manner, without affecting the quality of their products, services or customer service..
Make a thorough evaluation of all your company’s expenses
To maintain the quality of a product or service, you need to identify all your company’s expenses, such as the different ways resources are used, and analyze how this affects your company’s results.